Faq
Frequently Asked Questions (FAQs)
Will You Restock Items That Are Marked as "Sold Out"?
If a product is sold out, you can request a restock notification.
- If the item is restocked within 15 days, we will send you an email update.
- If the item is no longer available, it will be removed from our website.
Will I Receive the Same Product I See in the Photo?
While we strive to display accurate product images, actual colors and details may vary due to:
- Device screen settings (monitors and mobile displays show colors differently).
- Lighting conditions when product photos were taken.
Rest assured, all products on iFuShop match their descriptions and specifications.
Can I Cancel My Order?
Yes, you can cancel your order before it is dispatched.
To cancel, contact our customer service:
📧 Email: ifushop@ifu-shop.com
📞 Phone: +255792718887
Once an order has been shipped, it cannot be canceled.
Is My Personal Information Confidential?
Yes! At iFuShop, we take your privacy seriously.
- We do not rent, sell, or trade your personal information.
- The details we collect (name, address, phone number, email, payment details) are used only to process your orders and communicate with you.
- Your data remains secure and will only be shared with government authorities if legally required.
For further inquiries, feel free to contact our customer support team. 🚗🛒
